Flaxxa Chatbots

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AI-Powered Chatbots

  • Automated Customer Interaction: Handles customer queries instantly, reducing response time and improving efficiency.
  • Omnichannel Support: Integrates with websites, mobile apps, and messaging platforms like WP and FB Messenger.
  • Customizable Flows: Allows businesses to create chatbot conversations for different industries and use cases.

Smart Agent Assist & CRM Integration

  • Hybrid Chat System: AI seamlessly transfers complex queries to human agents when needed.
  • Live Chat Dashboard: Agents can monitor conversations, take over chats, and provide real-time responses.
  • CRM & API Integration: Connects with existing CRM tools to pull and store customer data efficiently.

Advanced Analytics & Insights

  • Conversation Analytics: Tracks chatbot performance, user engagement, and success rates.
  • Sentiment Analysis: Understands customer emotions and provides insights for better service.
  • Real-Time Reports: Generates detailed reports on chat interactions, response times, and agent efficiency.
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Flaxxa ChatBoats transformed our
customer support!

We automated our chats with Flaxxa ChatBoats, and it has improved response time significantly. The chatbot handles most
queries seamlessly, allowing our team to focus
on complex interactions.